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Our Team

Customer Service & Sales

Bob Goodrich CSSR Route 117 Rapid City, SD headshot

Bob
Goodrich

CSSR
Route 117
Rapid City, SD

Bob is from Rosebud, SD. He is a big Denver Broncos fan and loves Clint Eastwood in Dirty Harry.

Frank Culver CSSR Route 105 Rapid City, SD headshot

Frank
Culver

CSSR
Route 105
Rapid City, SD

Frank is from Rapid City, loves camping in the beautiful Black Hills. He also loves watching the Vikings play.

Josh Kier CSSR Route 114 Rapid City, SD headshot

Josh
Kier

CSSR
Route 114
Rapid City, SD

Josh is from Sturgis, SD. He loves painting and watching the Raiders play.

Kevin Vrbsky CSSR Route 102 Rapid City, SD headshot

Kevin
Vrbsky

CSSR
Route 102
Rapid City, SD

Kevin is originally from Rapid City, SD. He would love to one day own a Mid 70s Trans Am. He loves fishing and camping.

Troy Lawrence CSSR Route 101 Rapid City, SD headshot

Troy
Lawrence

CSSR
Route 101
Rapid City, SD

Troy is from Mansfield, OH. He loves spending time with his family and he loves the movie The Goonies.

Leon Desersa CSSR Route 115 Rapid City, SD headshot

Leon
Desersa

CSSR
Route 115
Rapid City, SD

Leon is from Casper, WY. He loves videos games and loves Vegas for vacation.

Tim Randall CSSR Route 335 Chamberlain, SD headshot

Tim
Randall

CSSR
Route 335
Chamberlain,SD

Tim is from Minnesota and loves gardening in his free time. His favorite vacation spot is Las Vegas, NV.

Zach Diede Senior CSSR Route 210 Gillette, WY headshot

Zach
Diede

Senior CSSR
Route 210
Gillette, WY

Zach is from Yankton, SD. He spends his time working on the ranch and loves hunting.

Woody Hauer Senior CSSR Route 131 Rapid City, SD headshot

Woody
Hauer

Senior CSSR
Route 131
Rapid City, SD

Woody is from Rapid City, SD. He spends his time going to races and bowling.

Kyle Fast Horse CSSR Route 104 Rapid City, SD headshot

Kyle
Fast Horse

CSSR
Route 104
Rapid City, SD

Kyle was born and raised in Rapid City. Kyle has lived and explored other locations in California, Arizona, and Minnesota. Kyle enjoys playing guitar and Disc golf.

Josh Reingrover CSSR Route 103 Rapid City, SD headshot

Josh
Reingrover

CSSR
Route 103
Rapid City, SD

Josh loves to cook, go to the movies, and events with his family. He also enjoys playing video games whenever he has the chance.

Catherine Horton CSSR Route 133 Rapid City, SD headshot

Catherine
Horton

CSSR
Route 133
Rapid City, SD

Catherine was born and raised in the Buffalo NY area. She joined the military and retired after 20 years of service. Catherine enjoys listening to music and going to concerts.

Kyle Van Hout CSSR Route 109 Rapid City, SD headshot

Kyle
Van Hout

CSSR
Route 109
Rapid City, SD

Single father of 3. I enjoy the outdoors.

Wayne Johnson CSSR Route 106 Rapid City, SD headshot

Wayne
Johnson

CSSR
Route 106
Rapid City, SD

Wayne enjoys spending time with family, watching the Vikings, and weight lifting.

Joseph Averett CSSR Route 208 Gillette, WY headshot

Joseph
Averett

CSSR
Route 208
Gillette, WY

I was born and raised in Campbell County Wyoming and graduated from Campbell County High School. I like cooking along with drawing. I enjoy playing cards and tabletop games.

Bradyn Rico CSSR Route 107 Rapid City, SD headshot

Bradyn
Rico

CSSR
Route 107
Rapid City, SD

Bradyn is from Rapid City, SD and spends his free time training Jiu Jitsu, playing basketball and weight training.

Russel Head CSSR Route 341 Chamberlain, SD headshot

Russel
Head

CSSR
Route 341
Chamberlain,SD

Russel enjoys spending his free time with his kids and grandkids, likes to go fishing, and coach football

Jeff Firks CSSR Route 232 Gillette, WY headshot

Jeff
Firks

CSSR
Route 232
Gillette, WY

I was born on Lemoore naval air station in Lemoore CA, my dad was a navy pilot so we moved around frequently. When I was 12 we moved to Japan which was awesome. Went to High School in Norfolk VA. I graduated from the University of Idaho and some how ended up in Gillette Wyoming for 16 years. My Favorite NFL teams are the St. Louis Cardinals and Denver Broncos.

Ward Dye CSSR Customer Service Specialist Rapid City, SD headshot

Ward
Dye

CSSR
Customer Service Specialist
Rapid City, SD

Ward is from Montana. He loves the hunting and fishing and watching the Dallas Cowboys play.

Amelia Eastman Customer Service Specialist Gillette, WY headshot

Amelia
Eastman

Customer Service Specialist
Gillette, WY

Amelia is from Colorado, she loves spending time with her family. She also enjoys gardening, summer camping trips, and spending the weekends at the racetrack. She dreams of vacationing in Italy!

Service Managers

JD Scott Service Manager Rapid City, SD headshot

JD
Scott

Service Manager
Rapid City, SD

JD is from Knoxville, TN, and loves to cruise the Black Hills on his Harley. As a Tennessee Vols fan Rocky Top, you'll always be home sweet home to me.

Bob Workman Assistant Service Manager Rapid City, SD headshot

Bob
Workman

Assistant Service Manager
Rapid City, SD

Bob is originally from Bellingham, WA, loves woodworking, and his favorite vacation spot is Puerto Vallarta, Mexico.

Chad Olson Assistant Service Manager Chamberlain, SD headshot

Chad
Olson

Assistant Service Manager
Chamberlain, SD

Chad is originally from Chamberlain, SD. He loves to play cornhole and his dream car would be a 1970 Hemi Cuda.

Matt Gibson Assistant Service Manager Rapid City, SD headshot

Matt
Gibson

Assistant Service Manager
Rapid City, SD

Matt is originally from Belle Fourche, SD. He loves the movie Gone in 60 Seconds and watching the Atlanta Falcons play.

Philip Nelson Assistant Service Manager Rapid City, SD headshot

Philip
Nelson

Assistant Service Manager
Rapid City, SD

Philip enjoys spending time with his wife and two wonderful children, and working in his shop on different car, truck, or bike projects that need his time and attention.

Sales

Libby Usera Territory Sales Representative Rapid City, SD headshot

Libby
Usera

Territory Sales Representative
Rapid City, SD

Libby is from New Orleans, LA, and spends his free time driving his side by side through the hills of South Dakota.

Administrators

Brad Dudley President / CEO headshot

Brad
Dudley

President / CEO

Brad is from Norfolk, NE and spends his free time golfing, hiking, and mountain biking.

Tracy Mitchell Chief Financial Officer Rapid City, SD headshot

Tracy
Mitchell

Chief Financial Officer
Rapid City, SD

Tracy is from Pierre, SD, and enjoys spending her time camping, and gardening. Her favorite movie is Fast and The Furious.

Justine Willhite Office Manager headshot

Justine
Willhite

Office Manager

Justine is from Rapid City, SD and spends her free time camping. When she isn't camping she's rooting for the Vikings.

Nikki Larson Human Resource Manager headshot

Nikki
Larson

Human Resource Manager

Nikki is from Rapid City, SD and spends her free time camping, hunting, and fishing. When she isn’t busy with her family in the great outdoors, she enjoys spending time with her Great Danes Texas and Kai.

Bonny Davey Accounts Receivable Rapid City, SD headshot

Bonny
Davey

Accounts Receivable
Rapid City, SD

Bonny loves playing pool in her free time and watching her daughter play softball.

Operations & Production

Glenn Romero Operations Manager Rapid City, SD headshot

Glenn
Romero

Operations Manager
Rapid City, SD
Lenny Jones Director of Operations Rapid City, SD headshot

Lenny
Jones

Director of Operations
Rapid City, SD

Born in Seattle Washington, been working at Servall since July 2007. Hobbies include snowmobiling in the Black Hills and mountains in Wyoming and Colorado. Lenny enjoys riding his Harley through the Black Hills and scenic byways across the US with friends.

Amber Mashek Assistant Production Manager Rapid City, SD headshot

Amber
Mashek

Assistant Production Manager
Rapid City, SD

Born and raised in Rapid City, SD. Love camping, mud bogs and any kind of racing. Love to watch baseball and softball.

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